By PassportNinja Team · Last updated: July 2026
Found a bug, got a rejected photo, missing your country's template, or just have a question? Write to us: messages are read by a human. Leave an email address if you'd like a reply.
PassportNinja is a free, browser-based tool that creates compliant passport photos for 70+ countries — no account required, no watermark, no file stored after processing. The tool handles cropping, background colour and size requirements automatically. PassportNinja is part of the Shinobi Tools suite of free AI-powered browser tools.
Bug report: mention which country template you selected, what you uploaded, and what went wrong. A screenshot of the unexpected result or an error message helps us fix it faster.
Missing country template: let us know which country and document type (passport, ID card, visa) you need — we'll add it.
Question: check the FAQ on the home page first — most common questions about sizing, background colour and printing are answered there.
We aim to reply within 1–3 business days when an email address is provided. Messages without an email are read but cannot be answered individually.
We never ask you to send photos by email — the tool deletes them automatically, your inbox doesn't.